Contact Us

Shipping

Free Shipping on Legal Highs and Herbal Incense

At Flight AMS we’re committed to delivering your order as fast and as efficiently as possible with minimum fuss.

  • Place you order with us and you will receive an email outlining your purchase and in the case of Credit Card and Bank Transfer you’ll be emailed details about how to pay
  • Once your order has been completed, your tracking number will be emailed out to you and visible in your account.
  • Place your order by credit card online via our online legal highs shop and we’ll ship the same day if before midday.
  • For those who want to pay by bank transfer, orders are sent when the funds are received into our account, if you can supply us with a screenshot of your payment, we may send that day.
  • From leaving one of our 4 warehouse hubs world-wide your goods can be with you as within 2 to 5 working days.

Choose from one of our EU shipping options below:

  • STANDARD POST (8 to 15 business days) – €10

  • STANDARD UPS/TNT: European Union ONLY (3 to 7 business days) – €20

  • EXPRESS UPS/TNT: European Union ONLY (2 to 4 business days) – €40

Receive free standard courier(UPS/TNT) shipping for order totals over €120 (EU ONLY)

Receive free express courier(UPS/TNT) shipping for order totals over €380 (EU ONLY)

Packaging

  • All orders are packaged very discreetly in padded envelopes with heat-sealed sachets inside.
  • There is no mention of product names or our brand name on the outside of the packages.

Returns policy

  • All orders are non-exchangeable, non-refundable and non-transferable.
  • All sales are final.
  • If your package is tracked and goes missing, we’ll ship it again for no extra charge.
  • Note: we do not reship if you supply us with a wrong address. The address can be changed if the order has still not been dispatched at our end. As soon as the order is transferred to courier we cannot change any information or return it to you.
  • We also do not reship if your package is shipped back to us. Please keep track of your packages and contact your local courier company or post office in case they cannot locate your address.

Privacy policy

  • At Flight AMS we take your privacy very seriously.
  • We do not collect and store credit card details or delivery addresses.
  • The information you give us is totally confidential and will not be sold or given to any individual, company or organization under any circumstances.